Step 3: Then, make sure Captions Mode is turned Off.įollowing these general steps will also help you navigate similar TV platforms that support Prime Video. Step 2: Go to Accessibility, and then choose Captions Mode. Step 1: Using the Roku remote, choose the Home button, then choose Settings. If you are on a Roku device, you may have to change subtitle settings directly on the Roku menu to get them turned off. Select Subtitles, then make sure they are turned to Off.ĭerek Malcolm / Digital Trends With Prime Video on a Roku device From here, use the joysticks to navigate to the subtitles menu, right above the X-Ray information. On a controller, Pause is generally the bottom button on your quadrant, the X or the A, depending on your console. In this case, you will use similar steps as with the Fire TV Stick, except on your game controller instead of a dedicated remote. ![]() Many users have the Prime Video app on their game console for easier TV viewing. If you can’t find Subtitles, look for a menu called Closed Captions.ĭigital Trends With Prime Video on a game console Step 4: These steps may differ a little since Fire TV interfaces can vary, but the end goal is still the same. Again, switching subtitles on and off again can often fix subtitle bugs. Step 3: In the subtitles section, which will probably show something like English, use the select button again. Step 2: In the menu that appears, select Subtitles. One of the top right buttons should be three lines, the icon for the settings menu. Step 1: Once again, pause the title you are watching. If you’re comfortable using the remote, you can also switch off subtitles this way, which may be easier if you’re in front of a TV. If you have an Amazon Fire device, like a Fire TV Stick or Cube, linked to your TV, then it probably came with a remote. There’s no guarantee this bug or slipup won’t happen again, but if it does, you’ll be ready to deal with it. If the issue keeps happening, you may want to try deleting the app entirely and reinstalling it to see if this helps. We also suggest that you make sure the Prime Video app is fully updated. These steps should remove the subtitles from whatever you are watching. Step 4: If the subtitles are already set to Off, but still appearing - which can happen with this bug sometimes - then switch to Closed Captioning and then switch back to Off. Image used with permission by copyright holder Under the Subtitles menu, you will see options for both Off and English CC/Closed Captioning (or other languages you may be watching in). Step 3: A small menu will pop up with two different sections, Subtitles and Audio. Roku and Amazon are so close to making subtitles easy to toggleĪudio-Technica has three of its best turntables on sale for Prime Day ![]() I'm dubious.Amazon’s best Fire TV Stick with HDR and Dolby Atmos is 51% off The customer service rep said this was a "known problem with Apple TV" and that I'd have to wait for Apple to fix it. It's as though Hulu has "committed" me to watching The Handmaid's Tale with Spanish subtitles, and won't allow it to be changed. However, if I start watching a new show, the subtitles are in English. I did this, and it did make the show, as seen on my browser, use English subtitles, but this did not affect the same show as seen on Apple TV. I was instructed by a Hulu customer service rep to go to the Hulu website, log in, pull up the show, start playing it, hover the mouse until the control bar appeared near the bottom of the screen, click the gear, select English from the closed captions options, and then log out on the web site which would set it as a global default. I want to switch it to English subtitles.
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